Critical Error

  • Resolved johnsmidth3023

    (@johnsmidth3023)


    1 year, 3 months ago

    Hi,

    The moment we install 10web and it optimizes the front page, it goes onto critical wordpress error. The other pages keep working fine. I have now reset the whole website and deavtivated 10web but we would like to keep it and get a subscription provided we can fix these issues.

    Could this be caused by Cloudflare, cause we have a already got a cloudflare account.

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  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @johnsmidth3023 ,
    Thank you for reporting this problem. The issue should not be connected with Cloudflare.

    We are checking the plugin in different environments to find the cause of this problem.

    In the meantime, will you please send us your website link? Also could you please check the PHP version of your website and the WordPress version that it uses?

    Also, if you could mention the error message that includes the file and function where the error is originated, that would be amazing.

    Regards, Zhanna

Viewing 1 replies (of 1 total)
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