• I don’t know why the plugin didn’t connect to my.10web.io. The plugin didn’t get any error message btw, so it’s very frustrating getting this kind of first impression.

Viewing 1 replies (of 1 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @slemos ,
    We are sorry for the caused inconvenience. We understand the frustration of encountering issues, especially when trying out a new plugin.

    We would like to assure you that we are here to help resolve the problem you’ve encountered with the plugin not connecting to the dashboard.

    To assist us in diagnosing the issue accurately, could you kindly provide us with the website link where you’re experiencing this problem? Additionally, if you could include a screenshot of the situation, it would greatly aid us in understanding the context and the challenges you’re facing.

    Our dedicated team is committed to resolving this matter as quickly as possible, ensuring that your experience with our plugin is smooth and seamless. Your feedback is invaluable to us, and we want to ensure that your first impression is a positive one.

    We look forward to assisting you further.
    Best Regards, Zhanna

Viewing 1 replies (of 1 total)
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