‘Off-canvas content’ breaks Elementor text with motion

  • Resolved oskar866

    (@oskar866)


    1 year, 3 months ago

    Hi. I have a WordPress page with some text at the top with motion entrance animation enabled. I use your ‘Off-canvas content’ in the footer of my site for a ‘Contact Us’ button. When the ‘Off-canvas content’ widget is enabled the animated text fails to be displayed. Disable the widget and the text appears and animates. I video of this can be seen here -> https://watch.screencastify.com/v/fidvaRMLu6E2x46gvkMx

    I used animated images on another page in the past and this too broke, I didn’t link it to the use of ‘Off-canvas content’ widget so changed the page, removed the animation. I think the widget was the cause. I found that on this page (and the one used in the video) if I scrolled down the page in the browser window and then scrolled back up the animation would play. Not an acceptable solution. I did disable all my other plugins, it made no difference, the only fix was to disable ‘Off-canvas content’.

    Please advise on any CSS or fixes to enable entrance animation and ‘Off-canvas content’. Thanks. Chris

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  • Plugin Contributor George

    (@rubeushagrid13)

    Hello,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    George

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