Plugin stopped working

  • Resolved Anna

    (@omadaha)


    1 year, 3 months ago

    Hello,

    Recently (probably after update to newest wordpress version) the plugin stopped working:
    – Feed is showing black squares with “Feed not available” message (right not we deleted it from the page as it is a functioning store)
    – After going to plugin settings Spotlight logo is visible for a second and then screen gets empty (grey) and name of the plugin disappears from the left admin panel menu. Plugin reinstallation did not helped to solve the issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @omadaha

    I checked your website, and your feed appears to be working correctly. It looks great! Please see the screenshot here.

    Could you please confirm if the problem persists?

    If the problem is still occurring on your end, could you please take a screenshot of the error? This will allow us to take a closer look and provide a more accurate solution. Thank you!

    Thread Starter Anna

    (@omadaha)

    We have managed to fix the issue by re-saving the permalinks

    Plugin Support Hendra Setiawan

    (@hendcorp)

    Great! I’m glad to know the problem is resolved. Thank you for letting us know @omadaha

Viewing 3 replies - 1 through 3 (of 3 total)
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