An error occurred, please try later.

  • Resolved dexmonty

    (@dexmonty)


    1 year, 3 months ago

    On my site, when customers try to input their contact information (name, email) they get a message that says “An error occurred, please try later”. Also, I am not getting any feedback from MailChimp on customer engagement. This seam to happen after the auto plugin updates occurred back in June 2023.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,
    At first I couldn’t submit the form but then I tried a second time and it worked. It takes a long time to process. It may be related to your logo pointing to another website that doesn’t exist.

    Moderator James Huff

    (@macmanx)

    What plugin are you using to insert the MailChimp form?

    Thread Starter dexmonty

    (@dexmonty)

    Hi James, thank you for investigating. I am not sure. I had MailChimp as a plug-in back when this site was set up but during a plug-in update back in June, I suddenly stop getting the updates in July on customer engagement. I assume it was because customers had problems putting their information into the opt-in page.

    Thread Starter dexmonty

    (@dexmonty)

    Hi Tim, thank you for investigating. You mentioned a Logo that doesn’t exist? What logo is that? Thanks!

    In the upper left corner of the Contact Author you can see a broken image display. That image points to https://www.theprofitincubator.com/project/author/wp-content/uploads/2016/10/UAMK_Logo.png which does not exist.

    Thread Starter dexmonty

    (@dexmonty)

    Tim and James,

    I went to Fluent Forms in my WordPress Admin site and noticed that the MailChimp function was disabled. I enabled it and will see if this fixes my problem with receiving updates from Mailchimp about customer engagement.

    Thread Starter dexmonty

    (@dexmonty)

    Tim, thanks, I am not sure what this is. I will check it out. Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘An error occurred, please try later.’ is closed to new replies.

Tags