Login url – Incorrect login details error message

  • Resolved murpheus

    (@murpheus)


    1 year, 3 months ago

    Hi

    I’ve come across an issue on many of our sites that if you change the login url and enter incorrect login details then the error message comes up as:

    ERROR: An error was encountered while trying to authenticate. Please try again.

    Instead of:

    ERROR: The username or password you entered is incorrect.?Lost your password?

    This is confusing a lot of our users as they they think it is a problem with our sites rather than them entering the incorrect details. Can it be resolved?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Bowo

    (@qriouslad)

    @murpheus the Custom Login URL module actually will redirect back to the login form without displaying any error message when the wrong username / password is entered.

    So, “ERROR: An error was encountered while trying to authenticate. Please try again.” must be coming from elesewhere in your site. Do you have another plugin that modifies the login page / form / flow / behaviour? e.g. security plugins.

    ASE’s Limit Login Attempts module, when enabled, will modify the error message to be “Error: Invalid username or incorrect password.”

    Plugin Author Bowo

    (@qriouslad)

    @murpheus you can test ASE’s default behaviour by using a temporary, fresh site at instawp.com.

    • This reply was modified 1 year, 3 months ago by Bowo.
    Thread Starter murpheus

    (@murpheus)

    Hi

    I am using Wordfence so the authentication may be something to do with this but deactivating ASE does then actually show “ERROR: The username or password you entered is incorrect.?Lost your password?”

    I have enabled Limit Login Attempts and it does now show “Error:?Invalid username or incorrect password.”

    Thanks

    Plugin Author Bowo

    (@qriouslad)

    @murpheus great to hear that. Marking this resolved then.

    Plugin Author Bowo

    (@qriouslad)

    @murpheus I’m revisiting ASE’s old(er) support threads to appreciate the feedback you’ve given in improving ASE with a sneak peak of, and discount code you can get for the soon-to-be-released Pro version of ASE.

    If you’re interested, please contact me at https://bowo.io so I can send you the link to the website and the discount code.

Viewing 5 replies - 1 through 5 (of 5 total)
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