Media Library Problem

  • Resolved arninc

    (@arninc)


    14 years, 2 months ago

    When I try to view a image file in the media library, I get the following error msg:

    “Forbidden

    You don’t have permission to access /WordPress/wp-content/uploads/arn_store.jpg on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

    The file is there. This was working fine and suddenly stopped working so I can place an image from the library in a post but it doesn’t show when I open the post, just shows and empty box where the image should be. Do I need to wipe out my WP site and start over or is there a simple fix anyone might be able to suggest.

    Thanks,

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    What are the folder permissions on the uploads folder?

    Thread Starter arninc

    (@arninc)

    The permissions are 755,

    read=user, group, world
    write=user
    execute=user, group, world

    Moderator James Huff

    (@macmanx)

    What are the permissions on the image files?

    Thread Starter arninc

    (@arninc)

    The permissions are 644,

    read=user, group, world
    write=user
    execute=

    Thread Starter arninc

    (@arninc)

    I can’t even insert an image when I select the URL option and point to another site but it works when using the banner ad feature. Something is wrong with WP. I like the product but if something that should be straightforward has to keep me down then I’m tempted to look for a different solution. No images show up except banner images. What is up with this product? Even in the admin panel. Yet if I install WP in another website it works fine.

    Moderator James Huff

    (@macmanx)

    Have you contacted your hosting provider yet? This could be a server configuration issues. Especially since you have the right permissions on the files, they still can’t be read, and WP works perfectly elsewhere.

    Thread Starter arninc

    (@arninc)

    OK it appears to be an issue on my hosting side. Appears I enabled hotlink protection and added domain.com but not https://www.domain.com

    This has resolved the problem. Thanks.

    Moderator James Huff

    (@macmanx)

    You’re welcome!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Media Library Problem’ is closed to new replies.