Integration with Pixel Your Site

  • Resolved byte37

    (@byte37)


    1 year, 7 months ago

    Hi there,

    thanks for your amazing plugin.

    I’m using your Cookiebot plugin which is configured to auto block all scripts and cookies before the user accepts the policy banner.

    For tracking conversions I use PixelYourSite which integrates with your plugin.

    For some reason (i’ve re-check many times both plugins configuration) your plugin block all scripts and cookies beside of fb pixel (_fbp) and starts to tracks everything.

    Is there a compability issue? Because the fb cookie is configured as “marketing” so it shouldn’t load it, as it doesn’t load any marketing cookie.

    Another small quick question (if you want i can open another thread):

    Do you know if PixelYourSite cookies can be considered “essential”? Because Cookiebot rates them as marketing / analytics, but in order to track i need those cookies. If the user doesn’t accept the cookies and PYS are left as marketing / analytics, how can i track users?

    I’m asking this because I thought that server side tracking doesn’t use cookies and therefore doesn’t need consent prior to load.

    Big thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter byte37

    (@byte37)

    Hi,

    do you please have an answer?

    Thanks

    Plugin Support Frederik Nagels

    (@fnagels)

    Hi,

    Thanks for reaching out.

    We are sorry for the late response.

    We would very much appreciate if you could create a ticket with our support team.
    This way we can have a further look into the problem, troubleshoot the website, check the scan logs etc.

    To avoid further waiting time, please feel free to let me know in this thread when the ticket is created – Then i will pick it up.

Viewing 2 replies - 1 through 2 (of 2 total)
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