Submit button stopped working

  • Resolved aleswolf

    (@aleswolf)


    1 year, 7 months ago

    Almost every month this plugin stop working and I have to do a big effort to put it back… I’m really tired and this is the last chance for this plugin.

    Today it is the submit button that is not working anymore. It simply does nothing, just that. No messages, no erros, nothing on console.

    Everything is updated, I turned off some plugins and that didn’t help.

    How I am supposed to troubleshoot this?

    Begin System Info

-- WPForms Info

Lite: out 16, 2018 @ 2:57pm
Lite Connect: Backup is not enabled

-- Site Info

Site URL: https://www.querokbana.com.br/wp
Home URL: https://www.querokbana.com.br/wp
Multisite: No

-- WordPress Configuration

Version: 6.2.2
Language: pt_BR
User Language: pt_BR
Permalink Structure: /%postname%/
Active Theme: Astra 4.1.6
Show On Front: page
Page On Front: Página Inicial (#11961)
Page For Posts: Unset
*
Table Prefix: Length: 5 Status: Acceptable
WP_DEBUG: Disabled
WPFORMS_DEBUG: Not set
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, dp-rewrite-republish
Revisions: Enabled

-- WordPress Uploads/Constants
*

-- WordPress Active Plugins

Astra Hooks: 1.0.2
Astra Widgets: 1.2.12
Click to Chat: 3.29.2
Goal Tracker: 1.0.12
HTTP Headers: 1.19.0
Hummingbird: 3.5.0
Simplelightbox: 2.14.2
Spectra: 2.7.3
WPCode Lite: 2.1.0
WPForms Lite: 1.8.2.3
Yoast Duplicate Post: 4.5
Yoast SEO: 20.12

-- WordPress Inactive Plugins

WP Mail SMTP: 3.8.2

-- Webserver Configuration

PHP Version: 7.4.33
MySQL Version: 5.5.5
Webserver Info: LiteSpeed

-- PHP Configuration

Memory Limit: 256M
Upload Max Size: 64M
Post Max Size: 64M
Upload Max Filesize: 64M
Time Limit: 30
Max Input Vars: 1000
Display Errors: N/A

-- PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed

-- Session Configuration

Session: Disabled End System Info

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @aleswolf – Thanks for reaching out, and I apologize for the inconvenience!

    I looked into the form, and in my test, the submit button appears to be working fine and was able to submit the form. Here’s a screenshot.

    When you have sometime, can you please share the steps I can follow to replicate the issue?

    Kindly,

    Hey @aleswolf – We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Submit button stopped working’ is closed to new replies.