• Resolved JohnP

    (@johnp)


    In my debug log I have many instances of:

    PHP Warning: Undefined array key “nonce” in /httpdocs/wp-content/plugins/ht-mega-for-elementor/includes/helper-function.php on line 416

    Is there something I can do to fix this?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @johnp

    Thank you so much for reporting this to us.

    I am sorry to hear about the inconvenience you have experienced. The issue seems to be quite unanticipated.

    Don’t worry; I will definitely provide you with a possible solution to resolve this.

    Could you please make sure that you are using the most recent version of the plugin?

    Also, if you happen to be a user who is using the premium version of the plugin, kindly update that plugin file too.

    Hopefully, it will resolve the issue. Please let me know how it goes.

    All the best,
    Tarek Aziz

    Thread Starter JohnP

    (@johnp)

    HT Mega is Version 2.2.3, we are not using Pro version

    Elementor Pro is Version 3.15.0

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Thanks a lot for your response.

    Our team has thoroughly tested the plugin in multiple places to recreate the issue you reported, but we haven’t been able to replicate the same issue.

    Could you please share a few specifics regarding when and where you are experiencing the issue?

    It would be greatly appreciated if you could share a screencast with us. This will help us understand the issue better and provide you with an effective solution to this.

    I will eagerly await your valuable response.

    Sincere regards,
    Tarek Aziz

    Thread Starter JohnP

    (@johnp)

    Our Debug log is filled with hundreds of PHP Warnings identical to the example in my initial request.

    I don’t understand what you mean by screencast.

    I haven’t noticed any consequences in the admin area or on the front end, but I have limited experience with this site.

    My concern is that PHP Warnings have a habit of turning into PHP Errors.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi,

    Our sincere apologies for the inconvenience you are experiencing.

    We think all those PHP warnings showing in your debug log are most likely to be generated by a debugger plugin.

    But don’t worry; rest assured that we’ll thoroughly investigate our plugin and try our best to resolve those PHP warnings.

    Regarding your concern, it is unlikely that those warnings will have any adverse effects on the admin area or the front end.

    Hence, we kindly request you to ignore those warnings for now while we are trying to rectify them.

    In the meantime, your patience and cooperation are highly expected. If you have any further questions or concerns, please feel free to let us know.

    By the way, a screencast is a video recording of your computer screen.

    Best regards,
    Tarek Aziz
    On behalf of the HT Mega team

    Thread Starter JohnP

    (@johnp)

    Thank you for your responses Tarek.

    I will take your advice and ignore the warnings.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    You are so very welcome, John ??

    We have thoroughly investigated our plugin once more to replicate those warnings you brought to our attention.

    This time, we came across a few unexpected warnings, fixed them immediately, and updated the plugin.

    Could you please try updating the plugin to the latest version?

    Hopefully, you won’t encounter the same issue again. If the issue persists after that, please let us know.

    We’ll promptly take action to resolve them.

    Best regards,
    Tarek

    Thread Starter JohnP

    (@johnp)

    Thank you for your quick work on this. I installed the update as you suggested.

    I can confirm that the Warning has now gone from our debug.log

    Plugin Contributor Tarek Aziz

    (@tarekht)

    We are absolutely delighted that we could be of assistance.

    Thank you so much for the confirmation ??

    If you need any further assistance in the future, please don’t hesitate to reach out.

    Our dedicated support team will be more than happy to help you out.

    Have a wonderful day ahead ??

    Sincerely,
    Tarek

Viewing 9 replies - 1 through 9 (of 9 total)
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