How to completely remove Jetpack files

  • Resolved lingcreative

    (@lingcreative)


    1 year, 7 months ago

    Jetpack has caused many different problems with my website for a couple of months now. I had to uninstall it today by renaming it in cpanel plugins folder and then signing in to my wp site and deleting the plugin. However I have noticed there are Jetpack files in other parts of cpanel.

    Is there a way of deleting these in one go? I’ve seen this file, jetpack-addons-add-jp-rm-options, mentioned in another post but I have already deleted Jetpack. Any suggestions would be much appreciated. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @lingcreative,

    I’m truly sorry to hear that Jetpack hasn’t met your expectations. Could you kindly provide the names of any files related to Jetpack that are still visible to you after the plugin’s deletion? This will help us address your concern more effectively.

    Thank you!

    Thread Starter lingcreative

    (@lingcreative)

    Thanks for getting back to me Alin – there are 26 items in the wp content/languages/plugins folder…each file starts jetpack-en_GB and then a number. At the moment they seem to be all that is left of Jetpack but it would be good to clean it all up. Is it ok to just manually delete these or is there a removal tool that I can use? Many thanks again.

    Hi @lingcreative,

    Thanks for getting back to us! The files you mention are Language Translation files for Jetpack. You can manually delete these files.

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)
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