• Resolved Json Koning

    (@minion08)


    hi there, i’ve looked at your documentation & contacted hosting support. alternate cron does complete the job, but I get a white screen so can’t see what’s going on. if i navigate away from that screen & back to it – i do see the progress bar etc. ever come across that before, or any ideas?

    just let me know if you need more info

    • This topic was modified 1 year, 7 months ago by Json Koning.
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  • Plugin Support happyAnt

    (@duongcuong96)

    @minion08

    Please show me your server configuration by go to BackWPUp -> Settings -> Infomation -> and press “Get debug info”

    Thank you!

    Plugin Support happyAnt

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Job has started, but not responded for 10 seconds – alt cron white screen’ is closed to new replies.