Login Overlay just hides / closes if login was unsuccessful

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @amir-rahbaran

    You use the popup from other plugin or theme. This is not UM popup and we can’t control it.

    Regards.

    Thread Starter Amir Rahbaran

    (@amir-rahbaran)

    Hm … but Divi Support wrote this:

    “I checked the website and I believe you are using the shortcode from the plugin named “Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin” to display the form and the Popup is getting closed because when we place the credentials and click the login button, it refreshes the page and because of that, the popup closes.

    What you want to achieve is the Ajax behavior on the form so it doesn’t refresh the page and just show a loading gif and an error if the credentials are wrong and as this is a 3rd party plugin, you need to contact the Support or the Developers team of this plugin in order to know if this is possible and how.

    Let me know how it goes.”

    Plugin Support andrewshu

    (@andrewshu)

    Hello @amir-rahbaran

    Unfortunately, UM forms not working with the AJAX. And we can’t customize them for the AJAX.

    Regards.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @amir-rahbaran

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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