• Resolved mikycol

    (@mikycol)


    I tried activating the following option: Display Posts made by Page and Others, but I get the following error and I don’t understand how to add the requested authorization since it doesn’t appear among those proposed when recovering the token from facebook.

    Error: (#10) This endpoint requires the 'pages_read_user_content' permission or the 'Page Public Content Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages and https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS for details.
    Type: OAuthException
    Code: 10 **NOTE** This error is only shown to logged in Admins of this WordPress installError: (#10) This endpoint requires the 'pages_read_user_content' permission or the 'Page Public Content Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages and https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS for details.
    Type: OAuthException
    Code: 10 **NOTE** This error is only shown to logged in Admins of this WordPress install
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support slickchris

    (@slickchris)

    Hi @mikycol,

    Yes, all Meta platforms have been down for our plugin for a few days. But they are back up now.

    Our plugin was re-approved by Meta (Facebook/Instagram) a few hours ago. You will need to gain a new access token (and agree to the new terms) for whichever Meta platform you are trying to gain one for.

    If that does not work, make sure you are running version 4.1.6 of the free Feed Them Social plugin. Then clear the FTS cache (FT Social > Settings > Clear cache) as well as manually clear any caching plugins that you have installed. Then, try again to gain an access token & create a new feed by going to FT Social > Add New Feed. Configure your new feed & then apply your new shortcode (likely replacing your old shortcode) onto your WordPress page.

    Cheers,
    The SlickRemix Team

    Thread Starter mikycol

    (@mikycol)

    Thanks for the quick response.

    I did everything you suggested, but the error doesn’t go away.

    Any other suggestions are appreciated.

    Thanks again for the great work

    Plugin Support slickchris

    (@slickchris)

    Hi @mikycol,

    Unfortunately, you must gain new tokens and create new feeds for whichever FT Social feed you had previously displayed. As new Meta permissions are needed. You will not be able to re-activate previous feeds.

    However, if you can not gain an access token and are seeing errors when trying to gain one, please delete the free FTS plugin and delete any FTS legacy paid extensions (v1’s). Then re-install the free FTS plugin and try again.

    Thread Starter mikycol

    (@mikycol)

    Hi @slickchris,

    I did exactly what you told me, but nothing to do.

    Plugin Support slickchris

    (@slickchris)

    Hi @mikycol,

    In an effort to help us debug, we will need some more info.

    In your WordPress dashboard, go to FT Social > Feeds then click on the feed that you are having the issue with.

    Then, click the blue support beacon at the bottom right, click “Ask” (on the top right) and fill out the rest of the support ticket. This procedure will send us any/all of the feed info for us to be able to help debug your issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Display Posts made by Page and Others’ is closed to new replies.