Goo Plugin but With Some Niggles

  • The plugin works great when installed and running, but if it needs to be uninstalled it does not remove everything from the database.

    • This topic was modified 1 year, 4 months ago by imoperations.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter imoperations

    (@imoperations)

    After cloning a test site, the review banner kept popping up within the admin portal, even after clicking review later, and uninstalling/reinstalling the plugin. It turns out that uninstalling does not remove the database entries. I had to manually do this within the DB, then reinstall to stop the review banner from constantly popping up.

    • This reply was modified 1 year, 4 months ago by imoperations.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @imoperations,

    Greetings from CookieYes!

    Uninstalling the plugin won’t remove the database entries. To do so, please add the following line of code to your wp-config.php file:

    define(‘CKY_REMOVE_ALL_DATA’, true);

    And then deactivate and delete the plugin.

    Regarding the issue with review banner, can you please confirm that you were using the latest version of the plugin while you encountered this issue? If so please share us your site health info privately via this link so that we could replicate this issue in our test environment.

    Thread Starter imoperations

    (@imoperations)

    Hi,
    I can confirm I am on the latest version of the plugin. I did manage to resolve the issue by deleting the cky_admin_notice entry within the wp_options table after I had uninstalled the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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