3 isiues with the plugin

  • Resolved Nadav Levi

    (@123nadav)


    1 year, 4 months ago

    Hey guys, how are you? So a couple of issues, i actually like the plugin, think he does a very good job.

    1. The title, not appearing in the mobile, you can see on my website:
      https://locksmithunit.cat

    It’s appearing in the desktop
    but in mobile view it’s not showing the title.

    2. Another issue is the shadow box setting.
    You can’t choose a color for the shadow, my website is black.

    3. The buttons not have space between each other on iPhone (iPhones 7 and down) screenshot iPhone 6s:
    https://ibb.co/xGgH9zd

    As you see, don’t have space between the buttons.
    And don’t have title header (only in the mobile).

    4. Another thing i want to ask is, i see have integration with the banner and plugins.

    I have contact form – 7 with contest button but its not actually affect the banner, for example:

    https://locksmithunit.cat/contacta/#contacte

    As you see it’s work on the map, but on the contact form i was happy to connect the banner with the check mark, It’s possible to do something like that?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @123nadav,

    #1: I see that on your website, the Cookie Banner title currently appears on mobile screen widths as well. I therefore expect that you had already added the CSS mentioned in the below article to re-enable it, the article also clarifies why this is the case by default: https://complianz.io/css-lesson-20-bringing-the-cookie-banner-title-back-to-mobile/

    #2: You could change the color of the box-shadow with some CSS, for example; adding the below lines (Appearance > Customize > Additional CSS) would set it to a white color instead. 

    .cmplz-cookiebanner.optin {
    box-shadow: rgb(255 255 255 / 19%) 0px 10px 20px, rgb(255 255 255 / 23%) 0px 6px 6px;
}

    #3: While I don’t currently have an older iPhone to confirm this with, it looks like that version of iOS/Safari might not support the CSS flex gap property yet. You could try the below CSS to prevent that behavior, if you need to support older devices as well.

    .cmplz-cookiebanner .cmplz-buttons {
    display: block;
}

.cmplz-cookiebanner .cmplz-buttons .cmplz-btn {
    margin-top: 10px;
}

    #4: I see that you had already implemented a consent checkbox on your contact form. Complianz doesn’t block the Contact Form itself, so perhaps you could elaborate further on the behavior that is desired here?

    Kind regards, Jarno

    Thread Starter Nadav Levi

    (@123nadav)

    I use the article you see but logo with title not works,

    On Samsung device all the buttons are gone out the frame:

    https://ibb.co/B4CCLbg

    In iPhone 6 and down the stick to each other…

    About contact form 7:

    I was happy if when a person clicks the check mark of my contact form, it will be hooked to the cookies banner.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @123nadav,

    The iPhone behavior is likely because of what I said at #3 in my previous response, as that iOS/Safari version likely does not support the grid gap property yet.

    Do you currently have the logo enabled under the Cookie Banner settings in Complianz, so that I can take a look at this behavior?

    As for clicking the Contact Form checkbox, how do you expect this to affect the Cookie Banner? As that checkbox solely concerns processing personal data via the contact form, I am trying to understand what ‘hooking’ to the Cookie Banner entails in this context.

    Kind regards, Jarno

    Thread Starter Nadav Levi

    (@123nadav)

    Samsung’s devices show problems too with the buttons. (not only iphone)

    About contact form 7,

    i was happy if someone mark the checking box of contact form 7 as you see in my page. if it can be hooked to your banner (like clicking on the accept button on your banner)

    i want the same behavior have to the iframe map on contact form 7 when checking the checkbox in contact form 7.

    This is possible?

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @123nadav,

    If your question concerns the “consent checkbox” present in the Contact Form itself, this is indeed separate from consent as provided in the Cookie Banner. Consent in the Contact Form checkbox therefore does not affect the Cookie Banner, and vice versa.

    I just replied to your e-mail. If you let us know the steps we have to perform to see the button behavior on your website; that will allow us to take a look and provide a suggestion.

    Kind regards, Jarno

    • This reply was modified 1 year, 4 months ago by jarnovos.
Viewing 5 replies - 1 through 5 (of 5 total)
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