Site is experiencing a technical error

  • Resolved backpackingseries

    (@backpackingseries)


    1 year, 4 months ago

    Hello,

    Since the latest update to version 5.0.4, I am witnessing the following error:

    Error Details

An error of type E_ERROR was caused in line 55 of the file /wp-content/plugins/creame-whatsapp-me/admin/class-joinchat-admin-onboard.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /wp-content/plugins/creame-whatsapp-me/admin/class-joinchat-admin-onboard.php:55
Stack trace:

0 /wp-includes/class-wp-hook.php(308): Joinchat_Admin_Onboard->remove_menu()

1 /wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

2 /wp-includes/plugin.php(517): WP_Hook->do_action()

3 /wp-admin/admin-header.php(163): do_action()

4 /wp-admin/index.php(137): require_once('…')

5 {main}

thrown

    Please help.

    Kind regards,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Monillo

    (@monillo)

    Hi, @backpackingseries

    In Joinchat 5 we have changed the class names to follow the “WordPress Coding Standards“. This makes that if there is any add-on or presonalized code that uses the old names it causes a fatal error.

    We have tried to minimize these errors with a “transition” class but it is not working in all cases.

    To fix it try from the hosting control panel to restart the PHP server or the PHP-FPM service. This is usually enough.

    If it doesn’t work, disable Joinchat 5 and replace it with the previous version.

    If you have premium addons replace them with the new Joinchat Premium and upgrade Joinchat 5.

    Plugin Author Creame

    (@creapuntome)

    Thanks for reporting the bug, please try the latest version of Joinchat and we’re sorry for any problems we may have caused.

    Plugin Contributor davidlillo

    (@davidlillo)

    Hello @backpackingseries
    Just wanted to know if you were able to fix the problem or need more help, remember we are here to help you with whatever you need. Looking forward to hearing from you.

    Thread Starter backpackingseries

    (@backpackingseries)

    Thank you @creapuntome @davidlillo @monillo

    Upgrading to version 5.0.6 seems to have solved the issue.

    Appreciate your support.

    Kind regards

    Plugin Contributor Monillo

    (@monillo)

    Congratulations @backpackingseries

Viewing 5 replies - 1 through 5 (of 5 total)
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