Hi @virtual03
we have the problem that the thank you page is only visible with a password. how can we solve this problem?
From what I understand, you’re experiencing difficulty with the visibility of your ‘Thank You’ page, which currently requires a password to view.
I’ve performed some cross-testing for us today on my site with the latest versions of WordPress, WooCommerce, and our free <u>Storefront</u> theme as the only enabled software. When doing so, I’ve been unable to replicate the issue you described.
To help us figure out what’s going on, could you send us a copy of your site’s System Status? This will give us a clearer picture of your site’s setup and help us pinpoint the problem. You can find it via WooCommerce > Status
. Select Get system report
and then Copy for support
.
Additionally, could you also provide us with the fatal error logs (if any) under WooCommerce > Status > Logs
.
Once you’ve copied each, you can paste them in your response here, or use https://pastebin.com/ to paste it there and share it with us.
Keep us posted on what you find!