• Resolved rightstuffwebdev

    (@rightstuffwebdev)


    Overall the plugin is preforming fantastic. However the text is not wrapping properly in the description section of the carousel on my site. When the Read more link is clicked, the pop-up has proper wrapping does have proper wrapping but not the condensed version within the carousel. I’ve tried custom CSS to fix but have not been successful. Any help would be greatly appreciated. Thanks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Vitalii

    (@uappsk)

    Hi, @rightstuffwebdev

    We see that there is a problem with the custom styles that you have added to the site. We tested our plugin with your theme and found no issues. Please write a list of plugins that you use on the site.

    Thanks.

    Thread Starter rightstuffwebdev

    (@rightstuffwebdev)

    Thank you for your help. Below is a list of the plugins used on the site:

    Astra Pro, Elementor (and Pro and Header & Footer Builder), iThemes Security, LiteSpeed Cache, Premium Starter Templates, Rank Math SEO (and Pro), Really SImple SSL, WP Forms Lite.

    I added the following custom CSS trying to get the words to wrap in the carousel slide, but it did not seem to work. When you click on “Read More” the pop up has properly wrapped text, but the original slide in the carousel does not:

    .slide-description {
    word-break: normal;
    }

    Thank you again for your assistance.

    Plugin Support Vitalii

    (@uappsk)

    Please, clean you cache into LiteSpeed Cache and will send me screen. How it is view for you. Because we checked with you plugins on our environment and all looks ok. Thank you.

    Thread Starter rightstuffwebdev

    (@rightstuffwebdev)

    Above, you will see a screenshot of the carousel with the text wrapping problem. You will notice words are split arbitrarily instead of wrapped correctly. When the “Read More” link is clicked a pop-up appears and the wrapping works just fine. I have cleared my cache and such and the issue is still going on. Thank you for your assistance.

    Plugin Support Vitalii

    (@uappsk)

    Hello, @rightstuffwebdev

    We have released a new version of the plugin with fixes, please update Testimonial Carousel For Elementor.

    Please tell us the Elementor and Pro versions you are using on your site.

    Thank you!

    Thread Starter rightstuffwebdev

    (@rightstuffwebdev)

    Awesome. Thant fixed it. Thanks for the wonderful support of your plugin.

    Plugin Support Vitalii

    (@uappsk)

    Cool! If you get a chance, please leave a review, it will help us develop and support our plugin. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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