• Resolved reghta

    (@reghta)


    Hi,

    I have a website where users can enter inputs and then to continue with their journey they have to sign in. For login I provide a modal window including Facebook and Google logins with the plugin.

    The problem is, when the login completes the webpage gets refreshed, leading to the loss of user inputs until then. Is the plugin able to support an inline login for FB and Google in the modal window without refreshing the main page user is on?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi,

    When someone uses social login at your website, plugin fetches their social profile data and populates in your website. So, you don’t need to ask any data from the user in this case.

    Thread Starter reghta

    (@reghta)

    Sorry it wasn’t clear; there is a form with input fields that are different than user info. https://imgur.com/a/YQ2fcog

    To submit the form user needs to be logged in but when the user logs in the page refreshes and the form inputs are lost

    Plugin Author Heateor Support

    (@heateor)

    You can show that login link at the top of the form if you can do that. Or you can place social login icons at the top of the form using the shortcode in its content so users click icon before filling the form.

    Thread Starter reghta

    (@reghta)

    Unfortunately that is not preferred from UX perspective. What do you think about in-modal window login (without refreshing the main page), is it possible somehow?

    Plugin Author Heateor Support

    (@heateor)

    Sorry, social login cannot be done without refreshing the page.

Viewing 5 replies - 1 through 5 (of 5 total)
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