email template not working properly

Hi @anoop09216,
We’re sorry for the inconvenience.
Please share the code for your email template so we can test it.

<div style="background: #fff; color: #333; font-size: 14px; line-height: 20px; font-family: Arial, sans-serif;">
<div style="width: 100%; max-width: 660px; margin: 0 auto;">
<div class="mceBlockContainer" style="padding: 12px 0px; width: 100%; max-width: 660px; text-align: center;">
<table style="width: 100%; max-width: 660px; text-align: left;">
<tbody>
<tr style="padding: 0; margin: 0;">
<td style="padding: 0; margin: 0;"><img class="imageDropZone" style="height: auto; max-width: 100%; max-height: 100%;" role="presentation" src="https://dim.mcusercontent.com/cs/7074b97550b403e5142aff5c4/images/310e5852-7fcb-6ad6-c428-e200cff42eb1.png?w=1520&amp;dpr=2" alt="" width="660" height="auto" data-block-id="4" /></td>
</tr>
<tr style="padding: 0; margin: 0;">
<td style="padding: 0px 24px; margin: 0;">
<div class="header" style="padding: 20px 0; text-align: center; font-family: 'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 40px;">OTP</div>
<div style="padding-bottom: 14px; font-family: 'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0;">Dear?<span style="text-transform: capitalize; font-size: inherit; color: #333333;"><strong>{user_display_name},</strong></span></div>
<div style="padding-bottom: 14px; font-family: 'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0;">Your OTP (One-Time-Password) security authentication code for getting started on the Learning Management System for MGSLearn-Internal is: <strong>{otp_code}</strong></div>
<div style="padding-bottom: 14px; font-family: 'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0;">This code will expire in 30 minutes. It is highly recommended to not share this OTP with anyone.</div>
<div style="padding-bottom: 14px; font-family: 'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0;">Should you require any further assistance at this time, feel free to reach out to our MGSLearn-Internal Support team by sending an email to: <a style="color: #7e26f5;" href="mailto:[email protected]?subject=null&amp;body=null"><span style="font-family: 'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;">[email protected]</span></a></div>
<div style="padding-bottom: 14px; font-family: 'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0;">Thank you!?</div>
<div style="padding-bottom: 14px; font-family: 'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif; margin: 0;">MGSLearn-Internal Support Team</div>
<div class="ft_mail"><hr />
<div class="tocent" style="text-align: center;">
<div style="padding-bottom: 14px; margin: 0; padding-top: 15px;">Copyright ? | 2023 | Maxwell GeoSystems | MGSLearn-Internal LMS</div>
<div style="padding-bottom: 14px; margin: 0;">Want to change how you receive these emails?</div>
<div style="padding-bottom: 14px; margin: 0;">You can <a style="color: #7e26f5;" href="#"><span style="color: #7e26f5;">update your preferences</span></a> or <span style="color: #7e26f5;"><a style="color: #7e26f5;" href="mailto:[email protected]">Unsubscribe</a></span></div>
</div>
<div class="pulltocenter" style="text-align: center;"><img class="" src="https://maxgeosyslms.maxwellgeosystems56.com/mgslearninternal/wp-content/uploads/sites/4/2023/06/Favicon.png" width="49" height="49" /></div>
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Hi,
Please check this screenshot – https://ibb.co/rQ536Jh

It looks good to me!

Anyway, Under the Email Templates, please check if you’ve disabled the WPAutoP option.
Screenshot: https://ibb.co/D9221nP

Hi Can check the same email in Gmail, yahoo mail, windows mail app

Did you disable the?WPAutoP?option?