Is this plugin supported???

  • I have sent an email 3 times to the gmail address indicated and have not received a response in 2 weeks! I am beginning to think this plugin is no longer supported. We used to get quick responses but not any more.

Viewing 4 replies - 1 through 4 (of 4 total)

  • I just paid $150 to upload Genealogical Tree-Pro for WP. I can’t get into the software. The link on this plug-in is broken. I have tried and tried to contact “Support” but no response. They are in France. No phone is listed. Is this a scam?

    Thread Starter tsteinh

    (@tsteinh)

    My client has had this plugin for about a year and the support was amazing. Always got a fast response and if they needed to log in to check issues, we provided that and they got right in and determined the issue. I hope someone at www.remarpro.com investigates to see if this an unsupported plugin at this point. Still haven’t gotten a response of any kind in the past month.

    Plugin Author akdevs

    (@akdevs)

    @tsteinh @billdorgan I am back, you can communicate now if you have still issue,

    Thread Starter tsteinh

    (@tsteinh)

    My client has decided to move to an offsite way to show the family trees. He won’t be using this plugin going forward.

Viewing 4 replies - 1 through 4 (of 4 total)
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