The “Purchase Ticket” Button is NOT WORKING

  • Resolved wombsauna

    (@wombsauna)


    1 year, 4 months ago

    Hi! I was really excited about this plug in but it has honestly taken A LOT to get everything working correctly and consistently. And trying to get support has been a whirlwind for me. Any tips for how I can get the “purchase button” working correctly? I followed the plethora of instructions for configuring permalinks, webhooks for Stripe. I followed the instructions to the tee an yet still here I am in the middle of a launch with people clicking the purchase button and being directed no where.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    Hi @wombsauna

    I’m sorry to hear that you’re experiencing this issue. Let me help you with this one.

    I tried buying a ticket from one of your events and I noticed that there are multiple errors found in the browser’s console log, mostly CORS error. There could be a plugin/theme conflict on your end. Could you try running a conflict test??I suggest conducting these tests on a Staging Server.

    Let me know how it goes.

    Plugin Support Darian

    (@d0153)

    Hi @wombsauna

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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