Backup Failed

  • Resolved joinin

    (@joinin)


    1 year, 8 months ago

    My migration failed at around 92%..my debug code is: BMI-MzNSGj4w-55584

    Many thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @joinin ,

    It seem like you have very low execution limit threshold, which caused the process to stop while it was trying to check the free space.

    In our plugin it is possible to disable free space checks, but it’s not recommended and you should do that only if you’re 100% sure that you have enough space on the server for the backup.

    If you don’t have enough space for the backup or migration, but you will tell the plugin that there is enough, the process may still fail and your site may encounter many issues due to the lack free space.

    Step list of the solution:

    1. Go to “Other options” section
    2. Disable space checking: https://prnt.sc/PAlbYsz3RszJ
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Change backup method: https://prnt.sc/1s1ofpa
    5. Save “Other options” section
    6. Force stop both processes: https://prnt.sc/1trv1tm
    7. Run your process once again

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @joinin ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

    Thread Starter joinin

    (@joinin)

    Hi Mixha,

    Sorry for the late response. Yes, everything worked out fine and my site is now online. I highly appreciate your great support and thank you very much indeed.

    Have a good one.

    Best regards,

    John

Viewing 3 replies - 1 through 3 (of 3 total)
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