• Resolved jaynegiordanella

    (@jaynegiordanella)


    Hi,

    I have membership levels set up on my site. All good there. I have a product (a fee entry for an event) on Woo Commerce. Anyone can buy this ‘product’ however I would like to ONLY offer my members a discount. This is where my problem lies. I create a coupon code via Woo Commerce and select the RCP members that coupon is applicable to under ‘ RCP Member Discounts’ and also select at the bottom ‘Active members only Check this box to allow only active members to use this coupon. Useful for preventing other buyers from using it manually.’

    Here’s what happens, if a member logs on, all is good, the code gets automatically applied before checking out, even if I enter the code manually it works. However if not a member and click to add product to basket, the discount is not automatically applied, which is good also BUT IF I enter the code into the code box it gets accepted! I don’t want this to happen because if a non-member finds out the code then they can get the discount applied and it is only for my members (because I want to give special treats to my members!!).

    What do I need to do?

    Also, it may be worth mentioning that after I have ticked the options in the ‘RCP Member Discounts’ tab and clicked button update. If I return back to it later, as edit coupon, all the boxes are showing unchecked. ???

    Can anyone offer some light at the end of tunnel?

Viewing 1 replies (of 1 total)
  • Hello,

    I understand you would like to provide a “members onlycoupon.

    By default, the WooCommerce Core doesn’t include membership functionality. This means that your ability to have memberships will depend on the plugins you’re utilizing.

    Could you confirm if your intention is to use WooCommerce Memberships? If so, you may need an additional plugin such as Advanced Coupons for WooCommerce. The link for your reference is here: If you plan to use a third-party membership plugin, please contact their support team directly.

    I hope this clarifies things, but feel free to ask any more questions!

    Cheers!

Viewing 1 replies (of 1 total)
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