google_api_connection_fail

Hello?@vladimirmr thanks for getting in touch. This message can indicate the cause being due to the users IPv6 addresses falling within a range that has been blocked. You can see an example topic of this?here.

We can certainly check if your iPv6 address falls within this range and if it is currently blocked and if so flag this to the team. In many cases if this is an unintentional block then it will resolve itself over time.

Could you please share your?Site Health information. You can?use this form?to share privately if preferred.?You can also run some cURL checks to confirm if this is indeed an issue with IPv6 by using the following:

curl -4 -I https://sitekit.withgoogle.com
The above will check the status if communication over IPv4

curl -6 -I https://sitekit.withgoogle.com
The above will check the status if communication over IPv6

If you are uncomfortable or unsure on how to do this then no problem at all. If you could share your IPv6 address which you should be able to obtain from your hosting provider then we can happily check the status for you to see if we can spot any blocks from our side.

Let me know if you have any further questions.

Thanks to you your answer.

Then i press the button “Sign with Google” on main page of plugin – i get the message:

The request to the authentication proxy has failed with an error: request_failed

I am already send information about my site from this form. I can post it here. And i write your answer to support of my hosting.

`
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site_language: ru_RU
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database_size: 507,11 МБ (531742720 bytes)
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theme_path: /home/r/remontdct/remontdct.ru/public_html/wp-content/themes/hello-elementor
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Akismet Anti-Spam: Spam Protection: version: 5.2, author: Automattic - Anti Spam Team, Автоматические обновления включены
All-in-One Video Gallery: version: 3.3.0, author: Team Plugins360, Автоматические обновления отключены
Chaty: version: 3.1.2, author: Premio, Автоматические обновления включены
Companion Sitemap Generator: version: 4.5.3, author: Papin Schipper, Автоматические обновления включены
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Easy WP SMTP: version: 2.1.0, author: Easy WP SMTP, Автоматические обновления включены
Elementor: version: 3.14.1, author: Elementor.com, Автоматические обновления отключены
Elementor Header & Footer Builder: version: 1.6.14, author: Brainstorm Force, Nikhil Chavan, Автоматические обновления отключены
Embed Plus YouTube WordPress Plugin: version: 14.1.6.3, author: Embed Plus YouTube Plugin Team, Автоматические обновления включены
Essential Addons for Elementor: version: 5.8.0, author: WPDeveloper, Автоматические обновления включены
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Happy Elementor Addons: version: 3.8.5, author: weDevs, Автоматические обновления включены
Menu Icons: version: 0.13.5, author: ThemeIsle, Автоматические обновления включены
Site Kit by Google: version: 1.103.0, author: Google, Автоматические обновления включены
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SVG Support: version: 2.5.5, author: Benbodhi, Автоматические обновления отключены
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VK Ads Pixel: version: 1.0.4, author: VK Ads, Автоматические обновления отключены
WP Customer Reviews: version: 3.6.6, author: Aaron Queen, Автоматические обновления включены
WP Super Cache: version: 1.9.4, author: Automattic, Автоматические обновления включены
Yandex.Metrica: version: 1.1.8, author: Yandex, Автоматические обновления включены
Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Автоматические обновления включены
Yoast SEO: version: 20.10, author: Team Yoast, Автоматические обновления включены

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1687
imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 2023-02-06 https://www.imagemagick.org
imagick_version: 3.7.0
file_uploads: File uploads is turned off
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max_file_uploads: 20
imagick_limits: 
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### wp-server ###

server_architecture: Linux 5.10.159-0-beget-acl x86_64
httpd_software: Apache/2.4.55 (Unix)
php_version: 8.2.5 64bit
php_sapi: apache2handler
max_input_variables: 10000
time_limit: 600
memory_limit: 268435456
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upload_max_filesize: 1047527424
php_post_max_size: 1047527424
curl_version: 7.86.0 OpenSSL/1.1.1s
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pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.21-20-beget-5.7.21-20-1-log
client_version: mysqlnd 8.2.5
max_allowed_packet: 33554432
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### wp-constants ###

WP_HOME: undefined
WP_SITEURL: https://remontdct.ru/
WP_CONTENT_DIR: /home/r/remontdct/remontdct.ru/public_html/wp-content
WP_PLUGIN_DIR: /home/r/remontdct/remontdct.ru/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Не определено
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### google-site-kit ###

version: 1.103.0
php_version: 8.2.5
wp_version: 6.2.2
reference_url: https://remontdct.ru
amp_mode: no
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active_modules: site-verification, search-console, analytics, analytics-4, pagespeed-insights
recoverable_modules: none
required_scopes: 
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search-console_management: owner
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### easy_wp_smtp ###

version: 2.1.0
license_key_type: lite
debug: Сообщения отладки не найдены.

`

• This reply was modified 1 year, 5 months ago by vladimirmr.

@vladimirmr Thank you for sharing the information. Could you please share your IPv6 address which you should be able to obtain from your hosting provider. With this we can then check the status of this for you to see if we can spot any blocks from our side.

Thank you. I asked my hosting provider for the ipv6 address and waiting for the answer.

@vladimirmr Thanks a lot! Once shared I will pass on to the team to run some checks.

Hello.
I received a response from my hosting provider support.

The sitekit.withgoogle.com host is really not reachable from the hosting server:

beget@crusader:~ [0] $ curl -4 -IL https://sitekit.withgoogle.com HTTP/1.1 403 Forbidden Transfer-Encoding: chunked Alt-Svc: h3=”:443″; ma=2592000,h3-29=”:443″; ma=2592000

They said they don’t use addresses ipv6, only ipv4. And they asked me to ask if there are any blockings on your part to the address 185.225.33.85?

@vladimirmr Thanks for sharing the information from your hosting provider. I will pass this on to the check to check for any blocks and update here once I hear back.

Hello!

@adamdunnage, may be you have new information for me?

@vladimirmr I am yet to get the results back for this so I will chase this up for you today. Sorry about the delay and as soon as I have an update I will post here. Thanks for your patience.

@vladimirmr Thank you for your patience with this one while we checked this. Unfortunately, there is a block on your IP address 185.225.33.85. These blocks are outside of our control so there isn’t any further assistance we can provide with this. I hope you can find a solution that works for you.