The Deleted HT slider driefly under the second HT slider for half a second

  • Resolved gracezhaozhao

    (@gracezhaozhao)


    1 year, 5 months ago

    Hello, I have some kind of problems with the HT slider. When the page is loaded, it shows the deleted HT slider under the second HT slider for just half a second.

    When i open the website, the deleted HT Slider will show a second.

    After loading successfully, the page is normal. But the deleted HT Slider will show a second when i open the website again.

    I have tried to solve, but failed, can you help me?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @gracezhaozhao,

    Thank you for getting in touch with us ??

    I have read your message thoroughly and I am sorry to hear about the inconvenience you experienced.

    The page you shared above doesn’t seem to be working properly. But I think the issue might be happening due to your browser cache.

    Could you please try clearing the cache from your browser? Hopefully, it will resolve the issue.

    In case the issue persists, please reach out to our support team by opening a ticket in our support center.

    https://hasthemes.com/contact-us/

    We’ll definitely assist you with this.

    Best regards,
    Tarek Aziz

    Thread Starter gracezhaozhao

    (@gracezhaozhao)

    Thank you very much, i will try it.

    So happy to get your message. Thank you again

    Plugin Contributor Tarek Aziz

    (@tarekht)

    It was an absolute pleasure for me.

    Please let me know how it goes. If there is anything we can assist you with, feel free to reach out.

    Have a great day! ??

    Thread Starter gracezhaozhao

    (@gracezhaozhao)

    The problem is solved.

    Thank u very much, So great to get your help.

    I am so happy that my website was normal. Wish u have a nice mood! Than u again.

    Plugin Author HT Plugins

    (@htplugins)

    You’re welcome!
    We’re glad to hear that the problem is solved and your website is working properly. If you have any more questions or need further assistance in the future, feel free to reach out.
    Have a great day and best of luck with your website!

Viewing 5 replies - 1 through 5 (of 5 total)
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