Tax Calculating wrong

  • Resolved bohobelle22

    (@bohobelle22)


    1 year, 5 months ago

    Hi Guys!

    I hope you can help me. We are using your switcher for our Europe customers which seemed to be working okay.

    However, when shipping to EU from the UK , we need to charge them TAX on their orders

    My Spanish customers are complaining that the tax is calculating wrong.

    I have done a test checkout this morning and When on UK (gbp) the tax is working out right. 21% (spain) an ￡8.99 order is ￡1.8879 so that’s right but when I swap to EUR the tax is 2.43 euro which is ￡2.09 gbp

    I have spoke to the taxamo developer who has said its an issue with the currency converter

    I do have screenshots, but cannot see where to upload them

    CAN YOU PLEASE HELP?

    Thank you, Kat

    The page I need help with: [log in to see the link]

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