Analytics miscalculates

  • Resolved sarp159

    (@sarp159)


    1 year, 5 months ago

    I’m having the same problem on several sites. It makes it look like they have orders without Woocommerce analytics tool. It shows that 8 orders were placed in 1 day, but when I checked, it shows 1 order. I can’t quite get it. Maybe there are orders made for testing purposes. Even so, it shouldn’t show deleted orders in analytics either.

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  • Hi @sarp159

    If you go to Analytics > Settings what order statuses are set to be excluded?

    excluded

    Also Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

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