AED CURRENCY ERROR

Dear Support Team,

I hope this email finds you well. I am reaching out to you regarding an issue we are experiencing with the currency conversion for the United Arab Emirates Dirham (AED) using your CURCY – Multi Currency for WooCommerce plugin on our client’s WordPress website: https://dbluxurycars.com/product/mercedes-a45-amg/

However, we are encountering a specific problem with the currency conversion for the United Arab Emirates Dirham (AED). Although the plugin appears to support this currency, the currency conversion is not functioning correctly. The product prices are correctly displayed in United Arab Emirates Dirham, but the product options are not being converted accordingly. This creates confusion for customers and impacts the shopping experience. However, if we switch to Swiss Franc, Euro, or any other currency, the conversion works perfectly.

We have verified the currency settings and exchange rates within the plugin, and everything appears to be properly configured. We have also confirmed that the United Arab Emirates Dirham is supported by your plugin.

We have also ensured that we have the latest version of your plugin installed, but the issue persists. I also cleared the caches, same thing.

We would greatly appreciate your assistance in resolving this currency conversion issue for the United Arab Emirates Dirham. Could you please provide us with any additional guidance on the specific configuration required for this currency? Are there any specific steps we can follow to troubleshoot and resolve this issue?

We are eager to resolve this matter and provide our client’s customers with a seamless shopping experience with accurate currency conversion for the United Arab Emirates Dirham.

Thank you very much for your attention and support. We remain available to provide any further information you may require.

Best regards,

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