• Resolved liteagent

    (@liteagent)


    Hello,

    I updated ColorMag to Ver. 3.0.0.2 earlier today, and I’ve run into an annoying issue. Namely, the “Enable” button for the Site Tagline and Site Title in the Site Identity section of Customize do nothing, making it impossible to hide them (resulting in lots of wasted space on front page of my website).

    What happens is that clicking the button DOES hide the two elements in the preview, but when clicking Save for the changes to go live, nothing happens on the live website (though preview still reflects the change). And if I reload the Customize page, the two toggles are back on “Enabled” despite me not changing anything.

    Some quick precisions:

    1. not using any plug-in or anything that changes appearance and might cause issues
    2. while I am using a cache plug-in (WP Super Cache), I tried disabling and even deleting it, and even after making sure the pages served weren’t cached, the issue was still there
    3. haven’t modified any of the theme files
    4. issue popped up after upgrading to Ver. 3.0.0.2 and wasn’t present in 2.1.8.
    5. All other options in Customize save properly and are reflected on the live website without issue. It really is just those two toggles that are broken.
    6. I did try deleting and re-installing ColorMag, but no luck
    7. Tried re-installing latest version of WordPress, again, no luck.

    Right now, only way to hide the Site Tagline and Title is to delete them, but it’s not really an option. Any idea of what might be causing the issue? Is that a known bug?

    Thanks in advance for your help.

    • This topic was modified 1 year, 8 months ago by liteagent.
    • This topic was modified 1 year, 8 months ago by liteagent.
    • This topic was modified 1 year, 8 months ago by liteagent.
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  • Thread Starter liteagent

    (@liteagent)

    Just updated to Ver. 3.0.0.3, and I’m happy to report the issue appears to have been fixed. Thanks to dev. team for the prompt fix!

    Marking this thread as resolved.

    • This reply was modified 1 year, 8 months ago by liteagent.
    • This reply was modified 1 year, 8 months ago by liteagent.

    Hi @liteagent,

    Glad to hear that the issue has been fixed and thanks for the update. Let us know of any other issue you have received on your end after the update and we will be back.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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