• Resolved ebaker8571

    (@ebaker8571)


    I have added events calendar and configured it. I can add events and they display in the calendar and list properly. However, when you click on the individual events, it refers to a blank page for the event. Not sure what I am doing wrong

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hey @ebaker8571 ,

    Sorry to hear about this; let me help you with this one.

    I checked your site and could confirm the issue: https://share.getcloudapp.com/ApugrJOQ

    Try the following:
    1. Please go to Events > Settings > Display and make sure that ‘Default Events Template’ is selected: https://share.getcloudapp.com/4guNnmKe
    Try with other templates as well.
    2. Try changing the event to some other date/time, save the event, re-edit back to your original date/time and save again.
    3. Flush your Permalinks by going to Settings > Permalinks and simply clicking the ‘Save Changes’ button.
    4. Try temporarily deactivating your The Events Calendar plugins and reactivate them.
    5. Deactivate all other plugins except for The Events Calendar Plugins and switching to the Default theme.

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    Let me know if that worked.

    Best,
    Deekshith

    Thread Starter ebaker8571

    (@ebaker8571)

    I have ruled out everything I can. In Google chrome it continues to do this, however in Microsoft Edge it works as it’s supposed to. In Firefox it only brings up the preview box when you hover over the item in the calendar view and in Brave, it does the same as in chrome.

    Plugin Support Abz

    (@abzlevelup)

    Hi @ebaker8571, by any chance you are using a third-party plugin for caching? or server-side like Cloudflare? If so kindly try clearing them and see if that helps.

    I was able to load the calendar correctly from your website/calendar. See the screen recording here: https://share.getcloudapp.com/wbuL0lmX

    Let us know how it goes.

    Best,
    Abz

    Plugin Support Darian

    (@d0153)

    Hi @ebaker8571

    I hope all is going well for you. I noticed that it’s been a while since we last heard from you. Have you had a chance to try the recommendation we suggested?

    Thread Starter ebaker8571

    (@ebaker8571)

    I have tried clearing the cache as well, nothing seems to work.

    Plugin Support Darian

    (@d0153)

    Hi @ebaker8571

    It appears that there are no events published on your https://fvfd52.org/ website yet. Would you mind sharing the URL of your calendar page where the events are displayed? This will allow me to investigate further.

    Additionally, are you adding events through the WP-admin dashboard or a third-party plugin?

    Looking forward to your reply.

    Plugin Support Darian

    (@d0153)

    Hi @ebaker8571

    I hope everything is going smoothly for you. I just wanted to touch base and inquire if you had the opportunity to review my previous response as it has been some time since we last heard from you.

    Plugin Support Darian

    (@d0153)

    Hi @ebaker8571

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to start a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)
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