Error processing checkout. Please try again.

  • Resolved Laura Yeffeth

    (@lyeffeth)


    1 year, 5 months ago

    I seem to get this error when logged in as an administrator and trying to make a payment with Stripe. I had done previous testing as a different user (making an account as a user would) so that I have “customer” permissions and then the order goes through. Another administrator tried and got the same error. The user gets the error, the order is placed but with status “payment pending” and nothing goes through to Stripe (no failed order).

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Laura Yeffeth

    (@lyeffeth)

    I resolved this. I am sure there are many reasons you might get this error but just in case this helps anyone, in my case it turned out to be a conflict with Gravity Forms Encrypted Fields. I didn’t resolve the conflict, but we no longer needed this plugin so I was able to delete it which resolved the issue.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @lyeffeth,

    Thanks for the update.

    If you have any further questions, please start a new thread.
    Thank you!

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