• Resolved romeodekr

    (@romeodekr)


    Hello.

    I accidentely turned off the 2FA for my account..

    On my admin login i get the message: LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator

    I am the administrator, and i dont have any other accounts.. What can i do?

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  • Plugin Support wfjanet

    (@wfjanet)

    Hi @romeodekr,

    Thank you for reaching out.

    I’m happy to provide you with instructions on how to get back into your site. Follow these steps:

    • Please use FTP/SFTP — or any file manager your web host provides via their administration panel.
    • Look inside the /wp-content/plugins/ directory and rename the wordfence directory to wordfence.bak.
    • Once you have logged in to your WordPress admin you can name the folder back to wordfence again.
    • Refresh your dashboard, and you should be able to see Wordfence Active again. If not, go to the Plugins page and Activate it.

      Let me know how it goes.

      Thanks,
      Janet.
Viewing 1 replies (of 1 total)
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