• Resolved jharkhandlabofficialyt

    (@jharkhandlabofficialyt)


    Hello Team,

    I Am Getting This error On mY Site The response is not a valid JSON response.

    Please Fix This error

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @jharkhandlabofficialyt. This error you’re encountering is a generic WordPress error related to your WordPress REST API, and may occur outside the Site Kit dashboard also. So we can determine more on this so you no longer encounter this, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.?
    3. Do you see any warnings or errors when checking yourSite Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    Let me know if you have any questions with the above. Once we have the above we can provide suitable troubleshooting suggestions that will hopefully ensure you no longer encounter this error.

    Thread Starter jharkhandlabofficialyt

    (@jharkhandlabofficialyt)

    I Have Filled The Google Form Which is send on my gmail so please check and let me know the probleam and please fix the error as soon as possible.

    Thank You

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for sharing the additional information. Unfortunately the information you kindly shared didn’t include the following:

    1. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear. 
    2. Do you see any warnings or errors when checking yourSite Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    The above would be useful to hep determine the cause. Note also that issues related to the WordPress REST API are not Site Kit specific. In order to resolve this we need to determine the cause, with Site Kit depending on the WordPress REST API as many other plugins do. You’ll see possible causes of this error in this fixing WordPress thread, or on this guide.

    Please do share the information requested above and I can then provide some troubleshooting suggestions, which may include checking your hosting configurations, using the Health Check & Troubleshooting plugin to determine possible conflicts, or reviewing your htaccess file.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Sitekit Json File Error’ is closed to new replies.