Different figures between Wocoomerce Analytics and Orders

  • Resolved irenella

    (@irenella)


    1 year, 5 months ago

    Hello, I’m noticing a difference between the orders reported on “orders” and “revenue” on woocommerce analytics. On revenue the amount is always significantly higher.

    Here a visual example. June 7th, 4 orders for an amount of 250,50€.

    https://ibb.co/d28XMKd

    On “Revenue”, 5 orders are reported for an amount of 271€ (293€ including shipping)

    https://ibb.co/4VM82XS

    Any Idea on what causes the problem? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • i show the problem too! is the 5 order an order that was not paied for example cash on delivery and you made it complete so now it appears as paied in this selected date?

    Thread Starter irenella

    (@irenella)

    Good idea!!! That could be it!

    Hi @irenella

    If you’re experiencing a discrepancy in the reported orders and revenue in WooCommerce Analytics, it is possible that the issue is related to the Cash on Delivery (COD) payment method and the order processing. Orders marked as ‘Complete’ with the COD payment method could be considered as ‘Paid’ in the Analytics reporting after the order update.

    Let me know if that is the issue ??

Viewing 3 replies - 1 through 3 (of 3 total)
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