WEBSITE_RESPONSE_BAD REVERT_OK

Hello, @palkhade

What are you trying to remove? Could you take a screenshot?

There is lot of malware virus in websites

Please guide how to remove , do you have any additional service to do it ?

Here is the screenshot

https://ibb.co/tYyD2xz
https://ibb.co/hf7gThf

Please make sure these options are enabled: WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> Heuristic analysis and Signature analysis. If not, please enable them and run our scanner again.

If our scanner found something, please read this guide
https://cleantalk.org/help/scan-results

Also in your logs I see unknown files. Unknown Files – This category includes plugin and theme files that are not located in the WordPress directory. The danger of these files is low. However, we recommend checking such files, as they may contain unsafe functions (backdoors).

Our scanner guide is here: https://cleantalk.org/help/security-malware-scanner

Did it help?

Hello,

We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.

If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.