• Resolved etiennesamson

    (@etiennesamson)


    Hi there, thank you for your work and support.

    When I put a script on a cookie category, the script is always printed in the page, even if the user did not accept the related cookie category.

    If the user accepts the cookie, the script is printed twice in the page.

    This is quite a big problem to us ; would you know how to solve this ?

    Thank you in advance for your help.

    The page I need help with: [log in to see the link]

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @etiennesamson,

    Greetings from Cookieyes!

    After reviewing your URL, we noticed that only Necessary cookies are loading before consent. Could you please indicate which script is loading before consent so that we can provide you with appropriate assistance?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @etiennesamson,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Category scripts always included, integrated twice if category is accepted’ is closed to new replies.