• Stripe payment form is showing on desktop but it’s not showing on mobile. Can someone help with this issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @nicholasdent

    Your site has the error:

    Uncaught ReferenceError: jQuery is not defined

    That error is interfering with the credit card form initialization. That error could be caused by jQuery not being properly enqueued or loading jQuery multiple times.

    WordPress already includes jQuery so it doesn’t need to be enqueued by your theme or any plugins.

    Kind Regards

    Thread Starter nicholasdent

    (@nicholasdent)

    Thanks for your response. What can i do to resolve this problem?(jQuery not being properly enqueued or loading jQuery multiple times.)

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @nicholasdent

    What can i do to resolve this problem?

    I would recommend testing with a default theme like 2023 and seeing if the jQuery error is resolved. If it is not, then start deactivating plugins and testing and through process of elimination you can figure out which plugin is causing that issue.

    Kind Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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