Subscribe to View questions

  • Resolved tragichappy

    (@tragichappy)


    1 year, 9 months ago

    This feature is great, but I have three issues.

    1. When I subscribe to view on different browsers, my email address shows in “Results” multiple times. This makes managing subscribers difficult. Is there a way subscribers can be viewed with duplicates removed? Any solutions?
    2. When is he Mailchimp API call made to sync the subscribers “Results” data?
    3. What is the best suggested way to manage subscribers with mailchimp?

    Thank you!

    • This topic was modified 1 year, 9 months ago by tragichappy.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @tragichappy,

    Thank you for the topic.

    Please find the answers to your questions below.

    1. We have checked and noticed that there is a problem in this regard.
      Sorry for the problem you are experiencing. We will surely fix the issue in the upcoming update of the plugin and will let you know about it.
    2. The API call is made once the user clicks on the “Subscribe to View” button.
    3. I want to mention, that the plugin only provides the functionality of sending the data to the MailChimp account. The remaining usage of MailChimp depends on the purpose the custom has.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @tragichappy,

    Thanks for your patience.

    I am glad to inform you that we have already fixed the “Subscribe to view” result issue in the latest version of the plugin and updated it accordingly.
    So, you can update to the latest version and check the case again.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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