Uncaught Error: Can not send postrobot_method

  • Resolved bparker41

    (@bparker41)


    1 year, 9 months ago

    We just moved our Braintree account from Sandbox to Production and are now receiving an error during checkout. It only happens after a card has been vaulted. So when a customers checks out and the card is vaulted, the next time you try to place an order, the checkout page starts to Gliche and gives this error(screenshot): https://app.screencast.com/25Uv1XF3t8luS

    I saw a similar post to this on the forums and it is marked as resolved. Any insights on how to resolve this error.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @bparker41

    Apologies for the delayed response.

    I saw a similar post to this on the forums and it is marked as resolved

    Can you provide a link to that support thread so we can review?

    The JS notices in your screenshot shouldn’t be the cause of the issue you’re reporting. Is the site you linked to a production or stagings site?

    I noticed for the credit card form you don’t have CVV validations enabled. If you login to your Braintree account you can enable CVV validations which improve the card form security. I also recommend you enabled the advanced fraud tools option if you haven’t already.

    Kind Regards

Viewing 1 replies (of 1 total)
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