Tax Not Calculating – zip code is not formatted correctly

  • Resolved clayza

    (@clayza)


    1 year, 5 months ago

    Good Day

    We are getting an error on checkout page

    zip code is not formatted correctly

    When I disable the plugin we dont have the same issue at all. Also you can only choose Shipping address how do I change to Billing Address?

    Any idea on where to start. I can go through the whole process of disabling all plugins but we have a lot and this could be a lengthy process. As the site is current subscriptions and memberships.

    Thanks in Advance

    The page I need help with: [log in to see the link]

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  • Hello,

    To better understand the request, please send a screenshot of the issue on your end. If you don’t already have a screenshot service installed, here are a few free options:

    And please provide clear steps to reproduce the issue on your end.

    Looking forward to hearing from you.

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Best.

Viewing 2 replies - 1 through 2 (of 2 total)
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