After last update i don’t get notifications

  • Resolved cristianciuberea

    (@cristianciuberea)


    1 year, 5 months ago

    Hello,

    After last update i don’t get notifications when someone make a new order.

    In the smtp plugin there are no logs that woocomerce wants to send an email.

    Can you check if this is not a bug?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter cristianciuberea

    (@cristianciuberea)

    I just downgrade to 7.6.1 and notification work. So i think something broke in 7.7

    sonnesworld

    (@nachhaltigejobs)

    Same here. I have the same issue (also issues with the payment options).

    Saif

    (@babylon1999)

    Hello @cristianciuberea,

    Thank you for reaching out!

    Sorry to hear you’re having trouble receiving the admin email, however, on my test site everything works as expected.


    Link to image: https://d.pr/i/r4GnkI

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

    Look forward to hearing back from you.

Viewing 3 replies - 1 through 3 (of 3 total)
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