SIX Days, NO Response From You

  • Resolved TJ214

    (@tj214)


    1 year, 5 months ago

    Its been six days since you’ve bothered to respond to the problem you created for me by releasing your pre-alpha (not even alpha, let alone beta) software as described in my “Does NOT Work With Woocommerce PayPal Payments” post below. I’ve responded immediately every time you asked for additional information.

    As the result of your incompetence and inattention, my site has been down (cannot accept PayPal payments) for almost THREE WEEKS.

    WHEN WILL YOU FIX THIS PROBLEM YOU CREATED?

    WHAT DOES IT TAKE TO GET YOU OFF YOUR LAZY, INCOMPETENT ASSES?

    You may claim the above sentence is abusive, but you are WRONG. It is a clear statement of FACT.

Viewing 1 replies (of 1 total)
  • Plugin Support Sunday Ukafia

    (@sukafia)

    Hi @tj214,

    I can imagine how frustrating this must be for you. I understand the impact it has had on your business and would like to assure you that we’re here to help.

    I took a look at the initial thread and found we were actually the last to respond and have been awaiting a reply from you. In case you missed it, we asked for your site’s system status report in this reply to help us understand your setup and help further. Please reply to the initial thread with the requested information so we can help further.

    Lastly, while we understand the level of frustration you may be experiencing, we kindly request that you refrain from using abusive language. Treating others with respect and professionalism enables us to work together more effectively and find a solution to the problem at hand.

    I’ll go ahead and close this duplicate thread.

Viewing 1 replies (of 1 total)
  • The topic ‘SIX Days, NO Response From You’ is closed to new replies.