can not login on wordpress

  • I have a website that I haven’t updated in a while. Unfortunately I can’t log in and/or view now.hope there are tips to make my website accessible again.

    this is the error on screen, trying to open the website or when trying to log in.

    Composer detected issues in your platform: Your Composer dependencies require a PHP version “>= 7.2.0”.

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter bertfromamsterdam

    (@bertfromamsterdam)

    updating PHP ( on host ) did not work

    Fatal error is caused by the plugin kadence-blocks. Login to your website’s CPanel, navigate to the wp-content/plugins/ directory and rename the folder kadence-blocks to something else. This will deactivate the plugin and make your site accessible.

    Thread Starter bertfromamsterdam

    (@bertfromamsterdam)

    thank you for your reply,
    unfortunately this did not work.

    a new additional error will then occur

    Warning: is_readable(): open_basedir restriction in effect. File(/home/bertdej152/domains/hondacb350f.nl/public_html/wp-content/plugins/the-events-calendar/the-events-calendar.php/lang/the-events-calendar-en_US.mo) is not within the allowed path(s): (/home/bertdej152/domains/hondacb350f.nl/:/home/bertdej152/domains/include/:/etc/pki/tls/certs:/tmp:/var/tmp:/usr/local/lib/php/:/usr/local/php81/lib/php/:/usr/local/php0/lib/php/) in?/home/bertdej152/domains/hondacb350f.nl/public_html/wp-includes/l10n.php?on line?763

    There might be other errors too. You can see the location of the file that is giving error. Currently, I am seeing the following error at your website.

    Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version “>= 7.2.0”. You are running 5.6.40. in /home/be******/domains/hondac*****.nl/public_html/wp-content/plugins/kadence-blocks/……………………….latform_check.php on line 25

    You can see the path to the plugin kadence-blocks. So, you need to rename the folder kadence-blocks temporarily (this will deactivate the plugin) to access the site again.

    After this you can enable debugging for more detailed info about the errors. To enable WordPress debugging, search for following code in the wp-config.php file in the root folder of your website

    define(‘WP_DEBUG’, false);

    and replace with the following:

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, true);

    Then refresh the website and check the error_log file in the root folder of your website for any errors or see what errors you see on the screen.

    In the define(‘WP_DEBUG’, false); I posted above, ’ is single quote. It’s being turned into ’ after posting here for some unknown reason. So, you need to replace it with the single quote after pasting it in the wp-config.php file.

Viewing 5 replies - 1 through 5 (of 5 total)
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