‘From email’ gives a list that don’t exist but allows their use

  • Resolved nylarosie

    (@nylarosie)


    1 year, 9 months ago

    The from email list given includes old emails that are no longer in use and I cannot write emails that I DO use. The plugin has allowed me to choose an email that does not even exist.

    What has happned and how can this be resolved? I’d like to use an email that exists and I’m very uncomfortable with emails appearing to come from email addresses that don’t actually exist.

    Thank you for your help!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    Hi @nylarosie

    Thanks for reaching out.

    As mentioned in our Google mailer documentation, you will have access to the Email Address you authenticated the Google mailer with and any aliases that have been configured under your account.

    WP Mail SMTP can only display email addresses that are available for use with your authorized Google account.

    If you’d like to add/remove any of your current aliases, you can do so by following the instructions here.

Viewing 1 replies (of 1 total)
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