url video feature image is still not available (issue)

  • Resolved angelbwebsite

    (@angelbwebsite)


    1 year, 6 months ago

    For the past months now i have be complaining of a feature that was available on your plugin before that you people decided to just remove without knowing its impotence, i bought your theme with pro plugin, and your mobile app, when this feature was available, now you people just remove something that is very important to me, i have be complaining that you people should bring it back but up thing this recent update it’s still not available, is it that you people just Choose to be wicked to someone who took his money to buy your work, i have to be going back to the old version plugin that has that feature of image poster for external url video with an updated wordpress and an updated theme which currently its slowing down my website and given me issues.

    tell me what have i done wrong to your company, to deserve this wickedness. Because you people will not tell me that for the past months now that i have complain that you people could not bring back that feature.

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  • Hello, @angelbwebsite

    We sincerely apologize for the inconvenience and such an experience. We created a high-priority task and sent it to the development department for a solution. We will try to resolve this case as soon as possible. Work is already underway.

    We value your opinion and hope to continue our cooperation. If you have any additional suggestions, you can describe them in the roadmap:

    Roadmap

    Your suggestions will not go unnoticed.

    Best regards.

Viewing 1 replies (of 1 total)
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