[NSFW] Login Users Can’t See Content

  • Resolved abbxxx

    (@abbxxx)


    1 year, 9 months ago

    There have been several users the last couple of days, complaining about not being able to see the full content after they have joined and logged in.

    A couple even after clearing cache, and switching browsers they were still unable to view the full content. I have cleared the server cache, the website cache, and cloudflares DNS cache.

    Can you advice on what to do next, or what the issue might be?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 44 total)
  • Thread Starter abbxxx

    (@abbxxx)

    can you show me how to not cache something after something, I think i might have the done wrong?

    like example I want to ignore everything after a certain link like /video/.

    or if there is some kind of litespeed bracket that ignores everything inside of it
    [litespeed-ignore]
    php function to test if active user
    [end-litespeed-ignore]

    Plugin Support qtwrk

    (@qtwrk)

    you can try go to Cache -> Exclude -> Do not cache URI, add /video/ into that field, purge all

    Thread Starter abbxxx

    (@abbxxx)

    Do I need to add ^ to it or anything like ^/video/ ?

    Plugin Support qtwrk

    (@qtwrk)

    optional , /video/ will match /something/video/ , but ^/video/ will only match that starts with /video/

    • This reply was modified 1 year, 9 months ago by qtwrk.
    Thread Starter abbxxx

    (@abbxxx)

    yes the setup i want is more of /video/* everything after it.

    Plugin Support qtwrk

    (@qtwrk)

    both will work

    Thread Starter abbxxx

    (@abbxxx)

    Ok what do i do if I already have that setup and still having issues with caching? The posts after video are dynamic, there is code that checks if the user is logged in and if the user is an active member. We are experiencing a high volume of people being unable to view the video posts recently.

    Plugin Support qtwrk

    (@qtwrk)

    you can check the http response header, to see what is the cache status when your issue happens

    Thread Starter abbxxx

    (@abbxxx)

    how can i do that on my customers end? I’m not experiencing it, they are emailing me at support to help them see the content.

    Plugin Support qtwrk

    (@qtwrk)

    generally , you should ask user how to reproduce the issue , like we always ask site owners , then you can check it on your own computer with issue reproduced

    Thread Starter abbxxx

    (@abbxxx)

    the reproduction is signing and joining the website. their browsers and even router have still held the cached image of the frontend. is what i see happening, because once I talk them through fully clearing their cache, using a different browser, using incognito mode, or resetting their router they stop email me about the issue so im only left to assume the issue has been fixed lol.

    Plugin Support qtwrk

    (@qtwrk)

    SetEnvIf Request_URI "/$" change_header
Header set Cache-Control "no-cache, no-store, must-revalidate" env=change_header

    then try this code to your .htaccess, it should stop browser from caching page.

    Thread Starter abbxxx

    (@abbxxx)

    which page? because there are still pages id like caches like the for example front page.

    Plugin Support qtwrk

    (@qtwrk)

    to all pages , for site with dynamic pages, browser should NOT cache it anyway.

    Thread Starter abbxxx

    (@abbxxx)

    oh you meant stop browser caching. is that ok, will that affect anything?

Viewing 15 replies - 1 through 15 (of 44 total)
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