Invalid payment amount received

  • Resolved andywellsaus

    (@andywellsaus)


    1 year, 9 months ago

    I’ve getting “Invalid payment amount received” on transactions from my website – nothing is going through.

    The latest example is: (note I’ve removed personal info)

    Following error occurred during payment processing:

    Invalid payment amount received. Expected 660.00, got 0.00.

    Debug data:
    asp_product_id: 605
    asp_coupon-code:
    asp_billing_name: (removed)
    asp_email:?(removed)
    asp_g-recaptcha-response: 03AL8dmw8-A30Jj_WoVXQjt29hmtKbO_ML-9pGgviM5z4FwxDTgd-bFLXLYJY1-YiRFos9M8PxK38ReQIuKEq8hL0xHxfdRuij9n0piYOs_QePJVz0sKXFyT_ZHH1HIvfMNTBBhcdjdM-knnc3ehaEgcgcHGADximoqobhFousEjHjGOwOH-7OhP4KMmXePrGPREwcKPPn9EAMkXwsBmZYDziQyAieDa08FYlych7rrSdSmY61hc4q0Z8C-iUSrKyhOiAcIZA2tyjLTZx5aNdJBpdulyjucUq3bmI2Xu9MhXzRksci6LDJVs-3XM3ZRS5u_sPqVeSP9rrBfvUx2UJKO6AE59_TW9FYKplVFPUK8uZ7NFLdbOkmV8_GDJxkWp7OzVEgQegevxGwQfMxo7L53uIhQVqyKeqi6CLyVP5ZTzN_AJRvaTuVfMLfrQOanMwCY9Cgfy8NubHD3oIVCqtlHg-KW-ex_w6iFKFTexHgtaf9M87urF2FzYcmoScPHf6DII6hiDWVorfhJ5NnP-ConHkzZqJxajTTojtmKTdSZxsdo4d1l9hSMfLH8XGUhLuZ1thkygEfh_foSORN5yYoDxLv0fE-wTp7iw
    asp_payment_intent: pi_3N9JJZE6KTs36Vn20JTEq3cW
    asp_btn_uniq_id:
    asp_process_ipn: 1
    asp_is_live: 1
    asp_thankyou_page_url:

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter andywellsaus

    (@andywellsaus)

    Here’s a logfile

    [05/19/2023 01:27:59 PM] – handle_create_pi() – Product ID: 3235, Captcha Type: recaptcha, Txn Counter: 0, IP: 58.96.79.2
    [05/19/2023 01:27:59 PM] – Page load signature check done!
    [05/19/2023 01:27:59 PM] – Request usage count is valid for this IP addresss. IP: 58.96.79.2, Request Count: 2
    [05/19/2023 01:27:59 PM] – Additional captcha response check done.
    [05/19/2023 01:28:04 PM] – Payment processing started.
    [05/19/2023 01:28:04 PM] – Got product ID: 3235
    [05/19/2023 01:28:04 PM] – Firing asp_ng_process_ipn_product_item_override filter.
    [05/19/2023 01:28:04 PM] – Firing asp_ng_process_ipn_payment_data_item_override filter.
    [05/19/2023 01:28:05 PM] – The transaction ID of this notification is:
    [05/19/2023 01:28:05 PM] – FAILURE: Invalid payment amount received. Expected 16.50, got 0.00.
    [05/19/2023 01:28:05 PM] – Error email sent to [email protected], from email address used: Voices of Tomorrow [email protected]
    [05/19/2023 01:28:05 PM] – Redirecting to results page “https://www.voicesoftomorrow.com.au/stripe-checkout-result/”

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, do you have a cache plugin running in your site?

    Following error occurred during payment processing: Invalid payment amount received. Expected 660.00, got 0.00.

    This might be related to card testing. The following link can help you to prevent card testing in your site.

    https://s-plugins.com/protect-yourself-from-card-testing/

    Let me know if the information above helps you.

    Kind regards.

    Thread Starter andywellsaus

    (@andywellsaus)

    I don’t have a cache plugin on the site and I use transaction limits and captcha also.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, is this the first time this has happened? Or have you had many invalid payments carried out in your site?

    Kind regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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