scan failed

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  • Plugin Support wfjanet

    (@wfjanet)

    Hi @rocky0531,

    Thank you for reaching out.

    From the screenshot, it looks like the last scan was successful, and the “Start new scan” button isn’t greyed out.

    Are you getting any errors when starting a scan?

    Please send a diagnostic report to [email protected]? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.
    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,

    Janet

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